JD's Hot Honey Seasoning
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Estimated Delivery:Apr 26 - Apr 30
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Free Shipping : On all orders over £59.99*
UK Mainland Shipping
• FREE UK Standard Shipping on orders over £59.99
• UK Next Business Day Delivery: From £4.60
• Orders placed before 3pm (Monday–Thursday) will be dispatched the same day
All order placed on a Friday before 3pm can be delivered on Saturday*
All ordered placed on Saturday B4 11am can be delivered on Sunday
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NOTE * chilled/frozen products ordered on Friday,Saturday & Sunday will not be dispatched until the following business day (usually Monday) and delivered by Tuesday/Wednesday. UNLESS the option for a Saturday or Sunday shipping service is available at checkout and is selected.
📦 Pre-Order Information
If you place a pre-order before 12pm Tuesday, we will usually ship your order before the weekend.
If there is likely to be any delay, we’ll always contact you to let you know.
Please note that pre-order items are shipped together with the rest of your order, including any items that are currently in stock, unless we advise otherwise.
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Disclaimer Please Read:
If your item is shipped chilled or frozen, it will be sent using a tracked next-day delivery service.
Please ensure that someone is available to receive the parcel at the delivery address. If you know you won’t be home, we recommend contacting the courier in advance to arrange delivery to a safe place, which is done at the customer’s own risk.
If delivery is missed and the product becomes compromised (for example, thawed or spoiled), we’re unfortunately unable to offer refunds or replacements.
How long does it take to process an order?
We aim to process all orders within 1–2 working days.
Orders placed before 3pm (Monday–Friday) are usually packed and dispatched the same or next working day.
Important delivery notes:
- Chilled orders placed on a Friday will be dispatched the following Monday to ensure freshness during transit.
- Ambient (non-chilled) orders placed on a Friday will be dispatched for Monday delivery as normal.
- We also offer a premium Saturday delivery service at checkout for eligible orders.
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow its journey to your door.
Do you ship internationally?
No we only ship inside the UK
What is your return policy?
Please contact us before returning any items so we can assist you and advise on the next steps.
Due to the nature of our products:
- Chilled and perishable items cannot be returned unless they arrive damaged, faulty, or incorrect.
- Ambient, non-perishable items may be eligible for return if they are unused and in their original packaging.
If there’s an issue with your order — such as damage in transit, missing items, or a problem with quality — please get in touch with us as soon as possible and we’ll work quickly to put things right.
We’re always happy to help and aim to resolve any issues fairly and promptly.
Our commitment to sustainability
Sustainability is important to us, and we’re always looking for ways to reduce our environmental impact.
Wherever possible, we:
- Avoid plastic packaging and choose alternatives instead
- Use paper-based, recyclable, or biodegradable packaging
- Minimise unnecessary packaging while keeping products protected and food-safe
- Work with suppliers who share our values around responsible sourcing
While some materials are occasionally necessary to protect chilled or delicate items, our goal is to make thoughtful, sustainable choices without compromising on quality or freshness.
We believe small changes make a big difference, and we’re committed to continually improving.